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Accreditation Standards

  1. ADMEI Accredited DMCs are registered businesses, maintain a proper business license(s) and remain in good standing within the state(s) and or province(s) they operate in.
  2. ADMEI Accredited DMCs have been a registered business for a minimum of five (5) years. A minimum of three (3) years is allowable if the DMC is owned or has been started by an established ADMC in good standing.
  3. ADMEI Accredited DMCs directly provide four (4) of the (5) core DMC services: Tours / Activities, Transportation, Event Management, Entertainment, Program Logistics.
  4. ADMEI Accredited DMCs maintain standard Monday through Friday office hours.
  5. ADMEI Accredited DMCs maintain a functional web site and operating e-mail account(s) with a private domain.
  6. ADMEI Accredited DMCs must have a minimum of one (1) Destination Management Certified Professional (DMCP) on staff.
  7. ADMEI Accredited DMCs maintain comprehensive insurance, sufficient to protect clients, including a minimum of $2 million General Liability.
  8. ADMEI Accredited DMCs are members of their local Convention and Visitor’s Bureau (CVB), Tourist Bureau and/or local Chamber of Commerce.
  9. ADMEI Accredited DMCs operate ethically and in compliance with all applicable laws and regulations.
  10. ADMEI Accredited DMCs accurately represent the expertise, experience, credentials, and services of their companies and their employees to the public.
  11. ADMEI Accredited DMCs recognize the unique goals, objectives, and needs of their clients and use their best efforts to meet those needs.
  12. ADMEI Accredited DMCs enter into written contracts with each client stating, at a minimum, the services to be provided, fees and billing procedures, and the term and termination aspects of the contracts.
  13. ADMEI Accredited DMCs communicate regularly with their clients to ensure that the DMC is providing all contracted services in an effective and efficient manner.
  14. ADMEI Accredited DMCs administer written or electronic client satisfaction surveys for every program operated, for quality control.
  15. ADMEI Accredited DMCs adhere to ADMEI’s Code of Ethical Conduct.

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